Flexible | COMMUNICATIONS | Easy To Use

CUSTOMER SOLUTIONS

csx cloud

QUALITY // SECURITY // AFFORDABILITY // AGILITY // RELIABILITY

CUSTOMER SOLUTIONS FOR YOUR BUSINESS

We Leverage Cloud Technology To Improve Your Customer Experience

RETURN ON INVESTMENT
With a lower initial capital expenditure and cost savings compared to the competition
RELIABILITY
We guarantee service availability and provide 99.999% up time.
SECURITY
We focus on keeping your information safe. Connections are secured and data is encrypted. Each customer is on their own instance.
SCALABILITY
We leverage multiple layers of technology to scale based on your business needs. Pay for only what you use and no limitations.
SATISFACTION
We listen to our customers and take pride in our high level of customer satisfaction.
SIMPLICITY
We manage the complexities of technology to allow you to focus on your business
28

AVERAGE CUSTOMER SAVINGS

28% is the average monthly savings that we save our customers.

98

Customer Satisfaction Level

98% is our customer satisfaction score based on.

261

SETUP

261 is the number of seconds it takes to order a new phone number, add a new user and start making calls.

60

Minutes

60 is the number of minutes that each user can call local and long distance numbers each hour for no additional costs

Download our FREE soft phone trial – Easy to use – Windows, Mac, IOS and Android

Why Choose Us

The key to our success is that we embrace collaboration and demand that our strategists, designers and project managers work closely and directly with our

NEW OR GROWING BUSINESS

Are you looking for a new complete communications package that can grow with your company without a lot of capital investment? Start today without purchasing any hardware and only paying for the service you use with no long term commitments.

INNOVATION

Do you have a need to stay a head of the business and not wait for your IT to catch up? Our cloud technology and managed services moves at the speed of your business. Make moves and changes on the fly without concern or disruption.

RELIABILITY

Do you need a backup solution for when your legacy solution is not available due to issues, scalability,  maintenance or software lifecycle? Our solutions are available 100% of the time and can meet any scale.

COMPLIANCE

Do you take payments over the phone, are you worried about security, compliance or other rules and regulations? Our communications platform records 100% of the calls with unlimited storage and easy retrieval. Voice and Fax are secure and chats are logged.

CALL

CHAT

EMAIL

FAX

VIDEO

Get Started Today

We can transfer your existing phone numbers in as little as 72 hours and provide temporary numbers to make the transition instant and seamless. Use a software based phone on your computer, tablet or mobile device for free or select a phone to be included with your service.

Our Features

We make it easy and include all the features in the low subscription price.

Web Collaboration

A full featured audio, video and web collaboration solution that runs in your browser or mobile device without any required installations. Create or join a ...

Analytics

Web based reporting allows you to see a holistic view of your communications on any device from any where and drill down into the details. ...

Presence

Our solution can know if you are available to communicate. Stay connected even when outside of the office, set your status to lunch to let ...

Multi-Channel

Manage multiple interactions with our fully hosted multi-channel CRM. Route and send emails, fax and SMS messages. Click to call and keep track of all ...

Interactive Voice Response

Customers can leverage our interactive voice response solution to provide self-service. Callers can fulfill automated tasks like checking the status of something, making a secure ...

About Company

CSX Cloud is a communications service provider that focuses in five key areas: Unified Communications, Security, Cloud, Applications and Managed Services. Our area of innovation is delivering easy to use, fully managed secure cloud based communications solutions over the Internet. We excel at delivering mission critical cloud communications over the Internet and believe solutions should be simple and make doing business easier. All of our sister companies; iNetSecure.net (IT Security), Optimum CX (BPO Call Center) and Tier 3 Services (IT Managed Services) use the same technology and cloud services that we provide.

Contact Us

8333 NW 53rd St. Suite 450 Miami, FL 33166
+ 1 (305) 400 9004
info@csx.cloud